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Frequently Asked Questions

General

1What is the EUG Gaming commission plan?

EUG Gaming commission plan is an affiliate program , through which you can earn commissions based on the net loss of every member and total active member you referred to EUG.com

2How can I register with the affiliate program?

To join our affiliate Program, simply fill out the Registration Form on our website and within 3 business days you will be contacted by our affiliate program manager regarding your acceptance into the program.

3Is there a setup fee?

To sign up on EUG Gaming affiliate program is absolutely free.

4Can the affiliate himself also be a player?

Affiliates will not be allowed to place wagers using an affiliate account. An affiliate needs to register and use an account that does not belong to Affiliate in able to place wagers.

5What are my responsibilities as an affiliate?

As an Affiliate, you are responsible for promoting EUG Gaming by implementing the advertising, banners and tracking URL's link on your websites, e-mails or other communications.

Commissions

1How do I know how much commission I am making?

EUG Gaming's affiliate team is at your service 24 hours a day and we provide online stats for you 24 hours a day. Login with your username and password to our secure affiliate stats interface page to see how much you've earned and other relevant stats.

2When will the commission be paid?

The commission will be paid to you monthly within approximately 5-7 business days. From the end of each month.

3What is the minimum withdrawal request amount?

The minimum withdrawal request is THB1000.

4Will the negative balance be carried over?

Yes, when you incur a negative balance, it will be carried over to the next month.<br><br>(Example)<br><br>If for the month of January your affiliate account ends with -THB1000, this amount will be carried to February.<br><br>If at the end of February your affiliate account earns THB3000, the total balance will be THB2000 (THB3000 deduct -THB1000). However if your account is still making a loss at the end of February, for example -THB500, then it will be added to the previous negative and be carried forward to March resulting in your March balance brought forward to be -THB1500. The commission earned shall then be paid according to the scale.

Account Information

1How do I change the information in my account?

You can change your account information by clicking on <b>My Account</b> and updating your account details.

2What to do if I forget my login details?

Please contact our customer support.